Leading Travel and Tourism Retail

WINNER: 2024 Axiom Business Book Awards - Bronze Medal in Business ReferenceWINNER: 2023 Goody Business Book Awards - Business - Travel & Hospitality Deepen your understanding of how to adapt to international travellers' different needs and backgrounds. Harness the burgeoning levels of tourism and learn everything you need to engage travellers with your business and spending money.The modern traveller is complex, even more so in a post-pandemic world. International consumers are in search of memorable experiences that make them feel special and, ideally, share those experiences with others and bring those feelings home with them. While wanting to be more adventurous, they also want to make their trip safe and special while minimizing their impact on the environment.Leading Travel and Tourism Retail is an invaluable guide for any professional involved in the world of retail, including consumer brands, retailers, hospitality, landlords, politicians, airports, transportation and technology groups.Engaging and accessible, this book covers everything from assessing the competitive market situation to product adaptation, ESG, human talent management, accessing funding, political considerations, and the role of technology and data. It offers a unique glimpse behind the inner workings of some of the best-known brands in the world across airports, shopping malls, and city centre locations.Delivering invaluable insight through fascinating interviews from high-profile leaders, including the President of LVMH Retail Asia, the CEO of Harrods, the President of CHANEL Perfumes & Cosmetics worldwide, this is a must-have book for those who want to drive profits.LIST OF INTERVIEWSSir Tony Blair, former British Prime Minister, UKPierre-Hugues Schmit, Chief Commercial & Operations Officer at Vinci Airports Group, FranceRavi Thakran, Group Chairman of LVMH Asia, SingaporeMichael Ward, Managing Director of Harrods, UKJacques Stern, CEO of Global Blue, SwitzerlandVasiliki Petrou, CEO of Unilever Prestige, UKAndrea d'Avack, President of the CHANEL Foundation, FrancePallak Seth, CEO of PDS Apparel Manufacturing, IndiaLouis de Bourgoing, International Chairman of WHSmith, UKJose-Antonio Lasanta, CEO of Prosegur Cash, SpainDan Cockerell, former Vice President of Disney's Magic Kingdom, USATine Arentsen Willumsen, CEO of Above & Beyond Group, Founder of The Diversity Council, DenmarkPaul Samuels, Executive Vice President of AEG Entertainment Group, UKHugo Brady, Vice President of AEG Entertainment Group, UKMalik Fernando, Director of Dilmah Tea, MJF Hotels and Holdings, Sri LankaJonathan Chippindale, CEO of Holition Technologies, UKBen Zifkin, President of Hubba, CanadaDesirée Bollier, Chair and Chief Merchant of Value Retail, UKStewart Wingate, CEO of London Gatwick Airport,UKCraig Robins, Founder and Owner of Miami Design District Development, USATaylor Safford, President and CEO of Pier 39, San Francisco, USAFrances O'Grady, Secretary General of the Trades Union Congress, UKChristine Comaford, business and leadership coachBaroness Nicky Morgan former Secretary of State for Digital, Culture, Media, and Sport, UKProfessor Ian Woodward at INSEAD, SingaporeProfessor Steve Jarding, Harvard University, USALesley Batchelor OBE, Director General of The Institute for Export & International Trade, UKJason Holt, Chair of the Apprenticeship Ambassador Network, Chairman of Holts Group, UKJulia Simpson, President & CEO of World Travel & Tourism Council (WTTC)

Autor:
Sacha Alexander Zackariya)

Características técnicas:

• Tamaño cerrado 156 x 234 mm
• 272 páginas interiores
• Tapa rústica
• Encuadernación lomo cuadrado

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